1. Introduction
PerfectMr ("PerfectMr.") operates https://perfectmr.com. This policy complies with the Information Technology Act, 2000 and applicable rules.
2. Data We Collect
- Account: name, email, phone
- Orders: shipping address, order history, payment status
- Custom designs: text, images you upload for printing (stored for production and support)
- Payment: processed by our certified payment gateway — we do not store card/UPI credentials
- Technical: IP, browser, session data for security
- Browsing (local): recently viewed products and searches stored in your browser for personalization
3. How We Use Data
- Fulfil orders and communicate status
- Transmit production files to our fulfilment partners for made-to-order production
- Customer support and dispute resolution
- Fraud prevention and legal compliance
4. Data Sharing
We share data only with processors required to operate:
- Payment processors — secure checkout and payment status
- Fulfilment partners — print production and shipping (name, address, phone, design files)
- Courier partners — delivery
- Cloud hosting — secure storage
We do not sell your personal data.
5. Retention
Order records retained minimum 7 years for tax/legal compliance. Account data until deletion request.
6. Your Rights
Request access, correction, or deletion: support@perfectmr.in — response within 30 days.
7. Contact
Email: support@perfectmr.in